Suncoast Compost
Residential Curbside  —  Terms of Service

how it works

Every week, we will pick up your household kitchen food scraps and take them to our farm partners where we’ll turn everything into rich compost. Twice a year, you come to a designated pick-up site where we give you a heap of dirt to nourish your garden, flowers or trees.

After you sign up, you’ll receive a welcome email with your pickup day and time. To start, we will deliver three things: a kitchen compost bin, a curbside compost bin and several compostable bags. Put your curbside compost bin on the curb at your designated day and time and we’ll pick it up. That’s all there is!

Details

Areas We Serve
At this point, our service is available only in the geographic areas outlined on our website. If for some reason we have to modify the areas we are currently serving, we will let you know.

Keeping the Compost Clean
Our compost is only as clean as the stuff you give us. While we intend to follow composting best practices (yes, they really exist!), they cannot compensate for any yard waste or dangerous or illegal items that get put in the bins. So …..PLEASE check our website for what you can and cannot put into the compost bin. The list is also on the handy dandy kitchen magnet you receive upon sign up. Any time we update this list, we’ll send you an email.

Missed Pick-Ups
Unfortunately, if your bin is not outside or in the agreed-upon place when we stop by, we can’t reschedule. We’ll just get it the following week.

In some cases though, such as holidays or bad weather, we may need to reschedule. We will let you know within 24 hours and we’ll schedule a make-up day.

Going Out of Town
Of course you don’t have to pay if you’re going to be out of town. Just give us 14 days advance notice via email and we will prorate the cost. However, if you want to suspend service for longer than a month, we will need to formally cancel your service. We hope you’ll join us again upon your return.

Leftover Finished Compost
Any compost soil that is left over after the twice-yearly pick-up will be donated to a local farm, school, or community garden.

payment, terms of service & other stuff

Here’s all the stuff the announcers say really fast:

• We will drop off bins and get you started within one week of your first payment. Collection will start roughly one week after that.

• If the bins are lost or broken in any way, they will need to be replaced. Here’s the cost: $15 for a kitchen bin and $35 for a curbside bin.

• Suncoast Compost is the technical owner of all of these bins. If you cancel your service with us (we hope you don’t but we need to figure all this stuff out anyways), we will pick up your bins.

• Our contract is with your household only. You cannot add others onto your account. Nor can you share, sell, resell or otherwise supply another household.

• Services may be revoked if you put unapproved, illegal or dangerous items into the bin.

• We promise to keep all customer information private. We won’t sell it to a third party.

• We hope this doesn’t happen, but we need to state that either one of us can cancel this agreement with 14 days’ notice via email.

• These terms are subject to change. Feel free to check back here any time. We'll notify you by email if it's something major.